Testimonials

Vivad recently took out the status of Highly Recommended in the Australian Achiever awards with an overall score of 89.51% for customer service and relations within Victoria’s Sign &Display category.

Time Related Service - phone calls/ appointments/ delivery 88.00%

Client Needs - is the customer getting/given what they need 91.67%

Care and Attention – all dealings handled with expected care 87.5%

Value - does the customer satisfaction outweigh the cost 90%

Attitude – politeness/friendliness/handling problems 91.11%

Communication - Clarity /courtesy 90.91%

Overall Perception - Consistency/Standard of work/presentation/referral 88.43%

This is what some of our customers are saying:

“ This is a very professional organization, They always give ma a quick response on quotations and their turn around on work is very quick too. Their service is great and they offer a quality product- Their customer relations is good too.”

“ They are very prompt and efficient and produce a high quality of work. They give me great options for cost-savings and always keep my individual needs in mind when they quote. They are very professional”

“ They bring a high level of professionalism to an industry which was basically manufacturing and this is unique. They can handle complex jobs and are good at accommodating changes. Their quality is very high and very professional.”